Turkey Tour Terms and Conditions
These Turkey Tour Terms and Conditions govern all travel services offered through Explore Anatolia, the official international website and representative of Experience Anatolia Tours, a TÜRSAB-licensed Turkish travel agency (License No. 10762). These Turkey tour terms and conditions explain booking policies, cancellations, insurance requirements, and traveler responsibilities for tours across Turkey.
Explore Anatolia is based in McLean, Virginia, USA, and serves as the official website, marketing platform, and international coordination office of Experience Anatolia Tours, which is headquartered in Van, Turkey.
All tours, bookings, payments, and travel contracts are operated, issued, and finalized by Experience Anatolia Tours in Turkey in accordance with Turkish tourism regulations.
Company Information
Experience Anatolia Tours
TÜRSAB Licensed Travel Agency | License No. 10762
Van, Turkey
Explore Anatolia (Official International Website)
McLean, Virginia, USA
Phone: +1 571 634 9498
Email: info@exploreanatolia.com
Explore Anatolia acts as the first point of contact for international travelers and coordinates all services directly with Experience Anatolia Tours.
Tour Type & Operations
All tours offered through Explore Anatolia are operated by Experience Anatolia Tours and are:
• Privately guided or custom-organized journeys
• Designed for individuals, couples, families, special interest groups, faith-based organizations, universities, cultural institutions, and private organizations
Scheduled group departures may be offered on selected programs only when explicitly stated. All other tours are operated as private, tailor-made experiences.
1. Prices & Inclusions
Unless otherwise stated on the individual tour page, tour prices may include:
• Selected 4-star and 5-star, accommodations, based on traveler preference
• Daily breakfast (other meals only when explicitly specified)
• Professional licensed tour guides
• Private transportation in air-conditioned vehicles
• Accommodation and meals for licensed guides and drivers during the tour
• All applicable local taxes and service charges
• Entrance fees to listed museums and archaeological sites
Tour prices are calculated based on accommodation category, number of travel days, group size, season, and overall itinerary design. Any additional services requested, such as extra nights, upgraded hotels, added destinations, special activities, or changes to the original itinerary, will result in a revised price.
Pricing reflects the full operational cost of a privately guided, tailor-made journey, including licensed guiding services, driver services, accommodations, logistics, permits, and on-ground coordination.
Please always refer to the specific itinerary page or your customized proposal for exact inclusions, services, and final pricing.
2. What’s Not Included
Unless specifically stated on the individual tour itinerary, the following items are not included in the tour price:
• International and domestic flights
• Lunches, dinners, beverages, and personal expenses
• Travel insurance (mandatory)
• Optional activities, excursions, or experiences not listed in the confirmed itinerary
• Tips for licensed tour guides and drivers (at the traveler’s discretion)
Single Supplement
A 15 percent single-room supplement applies for solo travelers who request or require single occupancy accommodations.
3. Payment, Cancellation & Refund Policy
All Experience Anatolia tours are privately guided and custom-designed. Because services are arranged specifically for each traveler or group, cancellation terms differ from standard group tours.
If you need to cancel or change your tour, written notice must be provided as soon as possible.
Cancellation Charges
Any non-refundable expenses already incurred on your behalf, including but not limited to flight tickets, accommodation deposits, permits, and pre-booked services, will be deducted in all cases.
In addition, the following cancellation charges apply to the remaining tour balance:
45 days or more before departure: 25 percent of total tour cost
15 to 29 days before departure: 30 percent of total tour cost
14 days or less before departure: 100 percent of total tour cost
The initial deposit is non-refundable, except under special circumstances such as serious illness or bereavement, which may be reviewed at the discretion of Experience Anatolia Tours.
Changes to Bookings
Changes to travel dates, accommodations, or services may result in revised pricing. Any additional costs arising from requested changes will be communicated in advance.
Tour Cancellation by Operator
Experience Anatolia Tours reserves the right to cancel or reschedule a tour due to operational requirements, safety concerns, force majeure events, or circumstances beyond our control. In such cases, reasonable alternatives or adjustments will be offered where possible.
Explore Anatolia will assist travelers with communication and support in the event of changes or cancellations.
4. Optional Services & Flight Arrangements
International and domestic flights are not included in tour prices unless explicitly stated on the individual itinerary. Explore Anatolia can provide general guidance on flight planning or, when requested, assist with flight arrangements through licensed airline partners. Travelers are also welcome to book flights independently using their preferred airlines or booking platforms.
5. Travel Insurance
Travel insurance is mandatory for all travelers participating in tours operated by Experience Anatolia Tours. Travelers must obtain comprehensive travel insurance in their country of residence prior to departure.
Required coverage must include, at a minimum, medical expenses, personal accident protection, emergency medical evacuation or repatriation, and emergency transportation services, including air ambulance where applicable.
Experience Anatolia Tours and Explore Anatolia assume no responsibility for medical expenses, evacuation costs, trip interruption, or losses incurred due to the absence or inadequacy of travel insurance. Proof of valid insurance coverage may be requested before or at the start of the tour.
5. Force Majeure and Accommodation Changes
Explore Anatolia and Experience Anatolia Tours cannot be held liable for delays, cancellations, itinerary changes, or service disruptions caused by events beyond our reasonable control. These may include, but are not limited to, natural disasters, political unrest, government regulations, pandemics, public health emergencies, strikes, or other extraordinary circumstances.
In such situations, itinerary adjustments may be required to ensure traveler safety and continuity of services. Where accommodation changes are necessary, alternative properties of similar or higher standard will be arranged whenever possible. Minor variations in room location, views, amenities, or hotel availability may occur and do not constitute grounds for refund.
6. Responsibility & Traveler Support
Explore Anatolia serves as the international coordination and communication office for travelers worldwide, supporting guests from North America, Europe, Asia, Australia, and other regions.
We act as the first point of contact for international travelers, assisting with itinerary planning, responding to enquiries, and coordinating all travel arrangements directly with Experience Anatolia Tours in Turkey. Travelers may contact us via email or our online enquiry form, and our team provides personalized support throughout the planning process.
Email: info@exploreanatolia.com
Enquiry Form: Enquire Today
All tours, ground operations, payments, and travel contracts are operated and fulfilled by Experience Anatolia Tours, a fully licensed Turkish travel agency based in Van, Turkey and accredited by TÜRSAB (Association of Turkish Travel Agencies), License No. 10762.
Explore Anatolia is based in McLean, Virginia, USA, and functions as the official international website and representative of Experience Anatolia Tours, ensuring clear communication, professional coordination, and reliable traveler support for guests worldwide.
Travelers are welcome to contact us from anywhere in the world for personalized tour planning and assistance.
7. Health & Safety
Travelers should be in reasonable health and physical condition appropriate for their chosen itinerary. Some tours may include walking on uneven surfaces, stairs, or moderate daily activity at historical and archaeological sites.
Guests are expected to follow the guidance of licensed tour leaders, local guides, and support staff at all times to ensure safety and smooth operations.
Vaccinations or health precautions may be recommended depending on personal health history or travel regions. Travelers should consult their local healthcare provider prior to departure for individual medical advice.
Any existing medical conditions, mobility concerns, or special requirements should be communicated in advance so arrangements can be discussed where possible.
8. Changes to Tours
Explore Anatolia and Experience Anatolia Tours reserve the right to adjust itineraries, accommodations, transportation, or activities when necessary due to local conditions, operational requirements, availability, weather, safety considerations, or unforeseen circumstances beyond our control.
Any such changes are made with the intention of maintaining the overall quality, integrity, and purpose of the journey. Whenever possible, services will be replaced with equivalent or higher-standard alternatives.
Minor changes in sequencing, timing, hotels, or specific site visits do not constitute grounds for refund, provided the core experience and inclusions of the tour are delivered.
9. Legal Notes
Explore Anatolia is the official international website and representative office of Experience Anatolia Tours, a fully licensed Turkish travel agency based in Van, Turkey and accredited by TÜRSAB, the Turkish Travel Agencies Association (License No. 10762).
All tours, ground operations, bookings, payments, contracts, and travel services are operated and fulfilled by Experience Anatolia Tours in Turkey in accordance with Turkish tourism laws and regulations.
Explore Anatolia, based in McLean, Virginia, USA, functions as the international coordination and client relations office, providing itinerary planning support, traveler communication, and pre-travel coordination for guests worldwide. Explore Anatolia represents Experience Anatolia Tours internationally and serves as the primary point of contact for travelers prior to and during the planning process.
10. Legal Agreement & Jurisdiction
Explore Anatolia serves as the official international representative and coordination office of Experience Anatolia Tours, a TÜRSAB-licensed travel agency headquartered in Van, Turkey (License No. 10762).
By submitting a travel inquiry, request, or booking through Explore Anatolia, travelers acknowledge that they are entering into a direct travel agreement with Experience Anatolia Tours in Turkey, which is the licensed tour operator responsible for the organization and execution of all travel services.
All bookings, payments, itineraries, and travel arrangements are governed by Turkish tourism laws and regulations, and Turkish law applies to all travel contracts and services provided.
In the event of any dispute, travelers agree to first seek resolution directly with Experience Anatolia Tours. Any legal proceedings related to the travel services shall fall under the jurisdiction of the courts of the Republic of Turkey.
Experience Anatolia Tours operates in compliance with the standards and regulations of the Turkish Travel Agencies Association (TÜRSAB).
11. Commitment to Service
Explore Anatolia and Experience Anatolia Tours are dedicated to delivering seamless, authentic, and culturally rich travel experiences across Turkey. From Istanbul and Cappadocia to Southeastern and Eastern Anatolia, every itinerary is designed with care, regional expertise, and a strong commitment to traveler satisfaction.
These Turkey tour terms and conditions are intended to provide clarity, confidence, and peace of mind for travelers planning a private or tailor-made journey with us.
For questions regarding these terms and conditions, or to request a customized itinerary and pricing, travelers may contact us directly by email or submit an enquiry through our official enquiry form.
Email: info@exploreanatolia.com
By reviewing these Turkey tour terms and conditions, travelers can plan their journey with confidence and clarity.
Experience Anatolia Tours
TÜRSAB Licensed Travel Agency | License No. 10762
Van, Turkey
Explore Anatolia – International Office
McLean, Virginia, USA
International Inquiries
Phone: +1 571 634 9498
Email: info@exploreanatolia.com
Turkey Office (Operations)
Phone: +90 530 349 27 93
To explore itinerary options before submitting an enquiry, travelers are invited to review our curated tour collections below. Each journey is privately organized or clearly noted when offered as a scheduled departure.
Explore Our Turkey Travel Collections
Turkey Tour Packages
Cultural and historical journeys across Turkey, including Istanbul, Cappadocia, Ephesus, Pamukkale, Konya, and more.
Biblical Turkey Tours
Faith-based journeys following the footsteps of St. Paul and the Seven Churches of Revelation.
Mystery of History Tours
Archaeological and spiritual routes focused on Göbeklitepe, the Taş Tepeler region, and Anatolia’s earliest ritual landscapes.
Eastern Turkey Tours
In-depth explorations of Eastern Anatolia, revealing ancient kingdoms, sacred sites, and lesser-known heritage regions.
Scheduled Turkey Tours
Carefully planned departures offered on selected programs only, clearly identified on individual tour pages.
Explore More Before You Travel
For real traveler experiences, destination insights, and visual stories from our tours across Turkey, travelers are welcome to explore our Explore Anatolia YouTube channel, featuring authentic moments from Biblical, cultural, historical, and archaeological journeys.
For deeper historical context, cultural background, and expert travel insights, visit the Explore Anatolia Turkey Travel Blog, where we share regularly updated articles about Turkey’s heritage, sacred landscapes, UNESCO sites, and regional travel experiences.
All tours featured on Explore Anatolia are operated by Experience Anatolia Tours, a TÜRSAB-licensed travel agency (License No. 10762) based in Van, Turkey.
Explore Anatolia, based in McLean, Virginia (USA), is the official website and international representative of Experience Anatolia Tours. We serve as the first point of contact for travelers worldwide, providing itinerary planning assistance, communication, and traveler support before and during the booking process.
International Inquiries
Phone: +1 571 634 9498
Email: info@exploreanatolia.com
Turkey Office (Operations)
Phone: +90 530 349 27 93
Frequently Asked Questions Turkey Tour Terms and Conditions
Yes. Travel insurance is mandatory for all Turkey tours. Coverage must include medical services, emergency medical evacuation or repatriation, and trip protection. Proof of valid travel insurance may be requested prior to or at the start of the tour.
All tours featured on Explore Anatolia are operated by Experience Anatolia Tours, a TÜRSAB-licensed Turkish travel agency (License No. 10762) based in Van, Turkey.
Explore Anatolia serves as the official international website and first point of contact for travelers worldwide, providing communication, itinerary planning, and coordination support.
Travelers may request customized itineraries or pricing by contacting our team via email or by submitting an enquiry through our official enquiry form. Our international coordination team responds personally to each request and works directly with the licensed operator in Turkey to prepare detailed proposals.
International flights are not included unless explicitly stated on an individual tour page. Our team can provide guidance on flight planning or assist with domestic flight arrangements within Turkey when required.
Yes. All tours can be customized based on travel dates, interests, pace, accommodation preferences, and group size. We specialize in private and tailor-made journeys rather than fixed sightseeing programs.
Experience Anatolia Tours and its affiliated team have been operating licensed tours across Turkey since 2008, serving travelers from North America, Europe, Asia, Australia, and beyond. With over 15 years of on-the-ground experience, the same professional team suggest, design, and operate cultural, Biblical, archaeological, and regional journeys across Turkey with a strong focus on safety, authenticity, and personalized service.
